ALL visitors are required to wear masks. 

To our valued customers:

With respect to the COVID-19 pandemic, we have been focused on the health and safety of our customers, employees and community. With this focus paramount, we would like to ensure that you are aware of the precautionary measures we are taking at Audi Dallas.

Deep cleaning:
We have increased our cleaning and disinfecting in and around the store to include reinforced hygiene protocols with hand washing reminders and provision of hand sanitizers, disinfecting wipes and sprays and cleaning the washrooms hourly.

Hours of operation:
Our temporary hours of operation are:

Showroom Hours  
Monday-Friday 9:00 am - 7:00 pm
Saturday 9:00 am - 6:00 pm


Service
Monday-Friday 7:00 am - 5:30 pm
Service 8:00am - 5:00pm

Offering a complimentary valet service: We will pick up, drop off & sanitize your vehicle for you. 

We are happy to answer any sales or service related questions by phone, email, and video call. We are more than happy to assist you with any sales, service or financing needs. Please call us at 888-310-2759.

Our employees:
Our employees have been asked to self-isolate if they have shown symptoms, or if they've traveled outside of DFW. Employees are following a standard protocol to ensure more frequent hand-washing. There is also mandatory employee use of gloves, seat covers, and protective steering wheel covers.

Our service:
Customer's vehicles are equipped with a steering wheel and seat cover during service and will be sanitized before and after servicing. There are proper sanitization practices in place to wipe down vehicle door handles, steering wheels and gearshifts of each vehicle before and after service.

Vehicle pick-up and drop-off:
Purchased vehicles can be delivered to your driveway, including paperwork. If you are dropping off a vehicle for service, you can drop it off at our service area parking lot.

Online availability:

As always, we invite you to shop our entire inventory on our Self Service Store, where we are always open. Our team will be on hand to assist you for further details and appointments you require.

Thank you for being part of our community. We will continue to monitor the situation closely and will evolve our policies per the guidance of federal, provincial and local health authorities. If you have any concerns or questions about our efforts related to COVID-19, please do not hesitate to contact us directly.


**Please note that we have temporarily paused our complimentary car wash service. We look forward to providing this benefit again in the near future. 


Sincerely,

Randy Rogers 

Audi Dallas 

General Manager